Accessibility
TimeLine is committed to advancing access in all its forms. Should you require any services that you believe would make the TimeLine experience more accessible, inclusive, and welcoming, please do not hesitate to reach out to us!
The Box Office is available for your questions and feedback by phone at 773.281.8463 x6, or by email at boxoffice@timelinetheatre.com.
Mobility
Admin Office (5539 N. Broadway)
Our temporary administrative headquarters is not accessible to people who use wheelchairs or mobility devices. There are 19 stairs leading to our second-floor suite. However, any TimeLine staff member would be happy to relocate meetings to more accessible spaces.
2025-2026 Season Venues
For information about mobility services (including parking, restroom and theatre access, seating, and more) at the theatres in our 2025-26 season, please follow the links below:
Coming Soon!
Assistive Listening Devices
Generally, RF assistive listening devices are available at all TimeLine partner venues. Instructions for check-out are subject to change.
Open Captioning
Open captioning is a text display of words and sounds heard during an event. The display is positioned in such a way that it is open for anyone to see in a particular seating area.
Open captioning is a service primarily provided for people with hearing disabilities who use assistive listening devices, hearing aids, cochlear implants, sign language and lip reading. It is a service you may choose to use or ignore during the performance.
Audio Description and Touch Tours
Audio description is a service which allows patrons to access the visual experience of our performances. A live narrator gives verbal descriptions of actions, costumes, scenery, and other visual elements via a handheld device delivered to patrons before the show.
ASL-Interpretation
ASL-Interpreted performances may be offered at Eureka Day presented at Broadway In Chicago’s Broadway Playhouse. Please stay tuned for more information!
TimeLine is also proud to offer:
- A large print program for each production, available by request
- Print-outs of the text of our lobby displays, available by request
- Captioning on all of our video content
- Armless theatre chairs for patron comfort, available by request
If you know of any services that you believe would make our theatre more accessible, please get in contact with the Box Office at boxoffice@timelinetheatre.com.
Chicago Access Calendar
If services like these are of interest to you, we also recommend visiting the Access Calendar of the Cultural Access Collaborative, an organization that empowers cultural spaces to become more accessible to visitors with disabilities.
Follow this link to the calendar.