Accessibility
TimeLine is committed to advancing access in all its forms. Should you require any services that you believe would make the TimeLine experience more accessible, inclusive, and welcoming, please do not hesitate to reach out to us!
The Box Office is available for your questions and feedback by phone at 773.281.8463 x1, or by email at boxoffice@timelinetheatre.com.
Mobility
TimeLine Theatre (5035 N. Broadway)
The front doors on Broadway are automated and Audience Services is on the first floor. There is a patron elevator to the theatre space on the second floor, and we have four ADA bathrooms for patron use.
To book seats without stairs or wheelchair-accessible spaces, look for the wheelchair icon on our seating map. As our theatre is a flexible black box space, audience seating layouts will change from show to show. Usually, Row A does not require stairs and will have wheelchair-accessible spaces indicated. If you ever had a question about whether or not a seat will meet your accessibility need, please get in touch with the Box Office.
Assistive Listening Devices
TimeLine is proud to offer radio frequency (RF) assistive listening devices with a variety of different headphones at TimeLine productions.
Our ALDs work with over-the-head headphones or earbuds. We also have a “neck loop” that is compatible with the T-coil setting on most hearing aids.
Check out an ALD from a TimeLine Audience Services team member. You will be asked to leave a piece of collateral (like an I.D.).
Open Captioning
Open captioning is a text display of words and sounds heard during an event. The display is positioned in such a way that it is open for anyone to see in a particular seating area.
Open captioning is a service primarily provided for people with hearing disabilities who use assistive listening devices, hearing aids, cochlear implants, sign language and lip reading. It is a service you may choose to use or ignore during the performance.
The following performances in the 2026-2027 season will be open captioned:
The Birth of the Pill
- Friday, October 2 at 7:30pm
- Saturday, October 3 at 2pm
Home, I’m Darling
- Friday, December 11 at 7:30pm
- Saturday, December 12 at 2pm
The Far Country
- Friday, February 26 at 7:30pm
- Saturday, February 27 at 2pm
Merrily We Roll Along
- Friday, May 21 at 7:30pm
- Saturday, May 22 at 2pm
When selecting open caption seating for those performances, look for the “star” icon.
Open captioning is provided by c2 Inc., a 501(c)3 nonprofit company, pioneered and introduced live theatrical captioning for patrons with hearing loss and is responsible for launching theatre captioning programs around the country.
Audio Description and Touch Tours
Audio description is a service which allows patrons to access the visual experience of our performances. A live narrator gives verbal descriptions of actions, costumes, scenery, and other visual elements via a handheld device delivered to patrons before the show.
Touch tours are provided at the request of service users.
The Birth of the Pill
- Saturday, September 26 at 2pm
Home, I’m Darling
- Saturday, December 12 at 2pm
The Far Country
- Saturday, March 6 at 2pm
Merrily We Roll Along
- Saturday, May 29 at 2pm
Patrons selecting seating for the audio description service may want to call the Box Office at 773.281.8463 x1.
ASL Interpretation
American Sign Language interpretation at TimeLine consists of live ASL interpreters who translate the show. The interpreters will be positioned so that members of the audience can see them clearly while also viewing the action on stage.
The Birth of the Pill
- Saturday, October 3 at 7:30pm
Home, I’m Darling
- Saturday, December 12 at 7:30pm
The Far Country
- Saturday, March 6 at 7:30pm
Merrily We Roll Along
- Friday, May 28 at 7:30pm
When selecting optimal seating for viewing ASL interpretation at these performances, look for the “star” icon.
TimeLine is also proud to offer:
- A large print program for each production, available by request
- Print-outs of the text of our lobby displays, available by request
- Captioning on all of our video content
- Armless theatre chairs for patron comfort, available by request
If you know of any services that you believe would make our theatre more accessible, please get in contact with the Box Office at boxoffice@timelinetheatre.com.
Chicago Access Calendar
If services like these are of interest to you, we also recommend visiting the Access Calendar of the Cultural Access Collaborative, an organization that empowers cultural spaces to become more accessible to visitors with disabilities.
Follow this link to the calendar.