Youlena Zaia is Director of Case Management and Community Engagement at the Iraqi Mutual Aid Society. She holds a Bachelor’s Degree in Science of Engineering from Mosul University. After leaving Iraq, she worked for the United Nations High Commissioner of Refugees and Sister of the Good Shepherd Refugee Center in Damascus. More recently in the Chicago area, Zaia worked with the Assyrian Universal Alliance Foundation and with the Skokie School District. She volunteered with IMAS before joining the staff in August 2014. At IMAS, Youlena is responsible for development of the Community Engagement Program and oversight of the Case Management Program.